Terms and Conditions

Last Updated: January 2025

Welcome to SFL General Trading L.L.C (“Company”, “we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website www.sflgt.com and any services, content, features, or materials provided by us (collectively, the “Services”). By accessing or using our website and Services, you agree to comply with these Terms. If you do not agree with any part of these Terms, you should not use our website or Services.

1. Acceptance of Terms

By using our website or Services, you confirm that you are at least 18 years of age and legally capable of entering into binding agreements. If you are using our Services on behalf of a company or organization, you represent that you are authorized to accept these Terms on its behalf.

2. Scope of Services

SFL General Trading L.L.C provides procurement, logistics, and trading solutions across multiple industries, including Aviation, Oil & Gas, and Energy & Infrastructure. While we strive to ensure accuracy and reliability, we reserve the right to modify, suspend, or discontinue any part of our Services at any time without prior notice.

3. Use of Website

You agree to use our website only for lawful purposes and in compliance with these Terms. You must not:

• Use the website in any manner that could damage, disable, overburden, or impair its operation.

• Attempt to gain unauthorized access to our systems, servers, or networks.

• Engage in any fraudulent, abusive, or harmful activity.

• Copy, reproduce, or exploit any content on our website without our prior written consent.

4. Intellectual Property Rights

All content on this website, including text, graphics, images, logos, trademarks, designs, and software, is the exclusive property of SFL General Trading L.L.C or its licensors. You are not permitted to use, copy, distribute, or reproduce such materials without explicit written authorization.

5. User Content and Submissions

If you submit information, inquiries, or materials through our website (e.g., via contact forms or email), you agree that:

• The content does not infringe the rights of third parties.

• The content is not unlawful, harmful, or misleading.

• We may use, store, and process the information for the purpose of responding to your request and improving our Services.

You retain ownership of your content, but you grant us a non-exclusive, royalty-free, worldwide license to use it for legitimate business purposes.

6. Confidentiality

Any non-public information shared between you and SFL General Trading L.L.C in the course of business will be treated as confidential and used solely for the intended purpose. We are committed to safeguarding all sensitive business data and communications.

7. Pricing, Orders, and Transactions

• All quotations, pricing, and transactions are subject to confirmation in writing.

• Orders placed with SFL General Trading L.L.C are binding only once confirmed by us.

• Payment terms, delivery schedules, and warranties will be clearly defined in the relevant agreement or purchase order.

• We reserve the right to decline or cancel any order in cases of suspected fraud, misrepresentation, or breach of these Terms.

8. Limitation of Liability

While we take all reasonable steps to provide accurate and timely information, SFL General Trading L.L.C does not guarantee that the website or Services will always be error-free or uninterrupted.

We are not liable for:

• Any indirect, incidental, or consequential damages arising from your use of the website or Services.

• Any damages caused by reliance on information made available on our website.

• Losses arising from delays, errors, or interruptions beyond our reasonable control.

9. Indemnification

You agree to indemnify and hold harmless SFL General Trading L.L.C, its employees, officers, affiliates, and partners from any claims, liabilities, damages, costs, or expenses (including legal fees) arising from your misuse of the website, violation of these Terms, or infringement of any third-party rights.

10. Third-Party Links

Our website may contain links to external websites or resources operated by third parties. We are not responsible for the availability, accuracy, or content of such external sites, and inclusion of links does not imply endorsement by SFL General Trading L.L.C.

11. Privacy and Data Protection

The collection and use of personal data are governed by our Privacy Policy. By using our Services, you consent to the processing of your personal information in accordance with that policy.

12. Force Majeure

We shall not be liable or held responsible for any failure or delay in performing our obligations caused by circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, strikes, supply chain disruptions, or technical failures.

13. Termination of Access

We reserve the right to suspend or terminate your access to our website and Services at our sole discretion, without prior notice, if we believe that you have violated these Terms or engaged in any unlawful activity.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

15. Amendments to Terms

We may update these Terms and Conditions from time to time to reflect changes in our practices, services, or legal obligations. Updated versions will be posted on this page with a new “Last Updated” date. Continued use of our website or Services after updates constitutes acceptance of the revised Terms.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at:

SFL General Trading L.L.C
Office 2102, Churchill Executive Tower
Business Bay, Dubai, United Arab Emirates

Phone: +971 50 957 1777
Email: info@sflgt.com
Website: www.sflgt.com