Privacy Policy

Last Updated: January 2025

At SFL General Trading L.L.C, your privacy and the security of your personal information are of the utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website, services, and business operations. By accessing or using our website www.sflgt.com, you acknowledge that you have read, understood, and agreed to the terms described in this policy.

1. Information We Collect

We may collect different types of information depending on how you interact with our website and services, including:

Personal Information: Name, email address, phone number, company name, job title, and other information you provide voluntarily through forms, inquiries, or direct communication.
Technical Information: IP address, browser type, operating system, device identifiers, access dates and times, and browsing activity on our website.
Transactional Information: Records of services requested, orders placed, and payments processed.
Cookies and Tracking Technologies: Data collected through cookies, analytics tools, and tracking technologies that help us improve user experience and monitor website performance.

2. How We Use Your Information

We use the information collected for the following purposes:

To provide, manage, and improve our services.
To process inquiries, requests, and transactions.
To communicate with you about our services, promotions, and updates.
To personalize your experience and deliver relevant content.
To analyze website usage, trends, and improve security.
To comply with legal obligations and enforce our terms and conditions.

3. How We Share Information

We do not sell, rent, or trade your personal information. However, we may share data in the following cases:

Service Providers: With trusted partners who help us deliver our services (e.g., IT support, payment processors, logistics providers).
Legal Requirements: When required to comply with applicable laws, regulations, or governmental requests.
Business Transactions: In case of mergers, acquisitions, or restructuring, where data transfer may be necessary.
Protection of Rights: To protect our company, clients, or partners against fraud, unauthorized use, or legal claims.

4. Data Security

We implement robust administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. While we strive to ensure complete security, please note that no electronic transmission over the Internet or data storage system can be guaranteed to be 100% secure.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal and regulatory requirements. Once data is no longer required, it is securely deleted or anonymized.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and user experience. You may disable cookies through your browser settings, but some features of our website may not function properly without them.

7. International Data Transfers

As an international trading company, your information may be transferred and stored in jurisdictions outside your country of residence. We take steps to ensure such transfers comply with applicable data protection laws and that your data remains safeguarded.

8. Your Rights

Depending on applicable laws, you may have the right to:

Access, correct, or delete your personal information.
Restrict or object to certain data processing activities.
Withdraw consent where processing is based on consent.
Request portability of your data to another service provider.

To exercise these rights, please contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of these external sites. We encourage users to review the privacy policies of third-party websites before providing any personal information.

10. Children’s Privacy

Our services are not directed toward children under the age of 18. We do not knowingly collect or process personal information from minors. If we become aware that such data has been provided, we will take immediate steps to delete it.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated version will always include the date of the last revision at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at:

SFL General Trading L.L.C
Office 2102, Churchill Executive Tower
Business Bay, Dubai, United Arab Emirates

Phone: +971 50 957 1777
Email: info@sflgt.com
Website: www.sflgt.com